General Terms and Conditions
This English text is a courtesy translation, provided for convenience only. In the event of any discrepancy, the Hungarian version — Általános Szerződési Feltételek — is the legally binding one.
In force from: 1 January 2026 · Version: 1.0
1. Details of the Service Provider
Name: Interior Info Korlátolt Felelősségű Társaság (limited liability company) (hereinafter: “Service Provider”)
Registered office and postal address: 2161 Csomád, Kossuth Lajos út 47.
Tax number: 29230660-2-13
Company registration number: 13-09-244257
Registering court: Budapest Környéki Törvényszék Cégbírósága (Company Court of the Regional Court of the Budapest Environs)
E-mail: hello@interiorvibe.hu · Website: https://interiorvibe.hu
Hosting provider: Tárhely.Eu Szolgáltató Kft. (1144 Budapest, Ormánság utca 4. X. em. 241., support@tarhely.eu)
2. Definitions
- Customer: the natural or legal person who concludes a contract with the Service Provider, or who purchases an Information Product on the Website.
- Consumer: a natural person acting outside the scope of their profession, self-employed occupation or business activity (Ptk. (Act V of 2013 on the Civil Code) 8:1. § (1) 3.).
- Design service: the interior architecture and interior design services provided by the Service Provider.
- Information Product: digital content or a digital service sold on the Website and supplied otherwise than on a tangible medium (in particular an e-book, downloadable guide, video course, webinar, template).
- Website: the website available at https://interiorvibe.hu and its sub-pages.
3. Scope and acceptance of these GTC
These General Terms and Conditions (GTC) extend to all Design services of the Service Provider and to the Information Products sold on the Website. The GTC enter into force upon publication on the Website and remain in force until withdrawal or amendment.
In the case of a Design service, the legal relationship between the Service Provider and the Customer is determined primarily by the individual design contract; these GTC govern the questions not regulated therein, and in the event of a discrepancy the individual contract shall prevail. When purchasing an Information Product, the Customer expressly accepts these GTC by placing the order.
A contract concluded by electronic means does not qualify as a contract put into writing; the Service Provider does not file it and it is not accessible subsequently. The language of the conclusion of the contract is Hungarian. The Service Provider has not submitted itself to any code of conduct.
4. Scope of the services
4.1. Design services
- floor plan and space organisation proposals, ergonomic design,
- concept plan, moodboard, photorealistic visualisations,
- surface covering layout plans, lighting design,
- bespoke furniture designs (manufacturing drawings),
- construction design documentation and schedules,
- after the closing of the design phase, on the basis of a separate agreement: implementation coordination and follow-up.
The Service Provider does not carry out construction activity. The visualisations are for illustration purposes; the realised state may differ from the one depicted depending on the materials, the lighting conditions and manufacturing characteristics — this does not qualify as defective performance.
4.2. Information Products
The Service Provider may sell Information Products on the subject of interior design and interior architecture on the Website. The content, extent and price of the Information Product applicable at any given time are set out in the description of the product published on the Website; the product description forms part of the contract. The Information Products convey general knowledge of an informative nature, and do not replace individual design tailored to the given property.
5. Conclusion of the contract
5.1. Design service
Sending the consultation, quotation request and contact forms available on the Website does not qualify as the conclusion of a contract, and does not give rise to a payment obligation. The first consultation is free of charge. The contract comes into existence upon the acceptance of the individual design contract by both parties (by signing it, or by an express declaration of acceptance made by e-mail). The quotation binds the Service Provider until the period of validity indicated therein.
5.2. Information Product
The Customer makes their offer by filling in the order form of the selected Information Product on the Website and by pressing the button entailing an obligation to pay (“Megrendelem” [I order] or a caption of identical content). The Service Provider confirms the receipt of the order by electronic means, within 48 hours at the latest; the contract comes into existence upon the confirmation. If the confirmation does not arrive within 48 hours, the Customer is released from being bound by the offer. The Customer may correct data entry errors on the ordering interface before sending the order.
6. Prices, payment, invoicing
The prices indicated are to be understood in forints and include value added tax. The fee for the Design service, its scheduling (advance payment, partial invoices, final invoice) and the payment deadlines are laid down in the individual contract or in the quotation; the basis for determining the fee is typically the floor area of the property.
The consideration for the Information Product is payable at the time of the order, by bank transfer or through the online payment service provider available on the Website. The Service Provider issues an electronic invoice for the performance, which it sends to the e-mail address of the Customer; the Customer consents to the receipt of the electronic invoice.
In the event of an evidently incorrectly indicated price (e.g. 0 Ft, or a price resulting from a clerical error that differs strikingly from the market price), the Service Provider is not obliged to sell the product at the incorrect price; in such a case it may offer performance at the correct price, in the knowledge of which the Customer may withdraw from their intention to purchase.
In the event of late payment, the Service Provider may charge default interest in accordance with the Ptk., and may suspend performance until the arrears are settled.
7. Performance
7.1. Design service
The design work typically takes 1–3 months; the parties lay down the exact schedule and the milestones in the individual contract. The Customer undertakes to provide the necessary information, decisions and feedback within a reasonable deadline; a delay on the part of the Customer extends the deadlines proportionately. The concept phase includes the number of revision rounds laid down in the contract; further revision requests may be fulfilled against a separate fee.
7.2. Information Product
The Service Provider provides access to the Information Product (download link, login data) to the e-mail address of the Customer without delay following the receipt of the purchase price, but within 3 working days at the latest. In the case of a live webinar, the time of performance is the time indicated in the product description. The duration of the access (of indefinite or of definite duration) is laid down in the product description.
8. Consumer right of withdrawal and right of termination
8.1. Information Product (digital content supplied otherwise than on a tangible medium)
On the basis of 20. § of the 45/2014. (II. 26.) Korm. rendelet (Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between a consumer and a business), the Consumer is entitled to a right of withdrawal without giving reasons within 14 days of the conclusion of the contract. The Consumer, however, loses the right of withdrawal if the Service Provider — with the express prior consent of the Consumer and following the acknowledgement by the Consumer that they thereby lose the right of withdrawal — begins the supply of the digital content before the expiry of the 14-day deadline (45/2014. Korm. rendelet 29. § (1) m)). During the ordering process the Consumer makes a declaration to this effect; the Service Provider sends a confirmation of the declaration.
If the Consumer withdraws before the commencement of the access, the Service Provider refunds the amount paid without delay, but within 14 days at the latest from becoming aware of the withdrawal, by the same means of payment as the one used by the Consumer.
8.2. Design service
In the case of a service contract concluded between parties who are not present at the same time, the Consumer is entitled to a right of termination within 14 days of the conclusion of the contract. If the Consumer expressly requested that the Service Provider begin the performance before the expiry of the deadline, in the event of termination they are obliged to pay the fee for the service performed proportionately up to the communication of the termination. Following the performance of the service in its entirety, the Consumer loses the right of termination (45/2014. Korm. rendelet 29. § (1) a)).
The right of withdrawal/termination may be exercised by an unequivocal declaration sent to the address hello@interiorvibe.hu, or by way of the model declaration set out in Annex 2 to the 45/2014. Korm. rendelet.
9. Intellectual works, right of use
The plans, visualisations, documentation and the entire content of the Information Products are under copyright protection (Szjt., Act LXXVI of 1999 on Copyright); the holder of the economic rights is the Service Provider.
Plans: upon payment of the design fee, the Customer acquires a non-exclusive right of use for the single implementation of the plans at the property indicated in the contract. The handing over of the plans to a third person, their reproduction or their use at another property is subject to the prior written consent of the Service Provider.
Information Products: upon payment of the purchase price, the Customer acquires a non-exclusive, non-transferable licence entitling them exclusively to their own, private-purpose use. The copying, distribution and communication to the public of the Information Product, and making it accessible to a third person (including the sharing of the login data), is prohibited and entails legal consequences.
The Service Provider is entitled to use the images made of the completed works as references — without the personal data of the Customer — in its portfolio and on its communication surfaces, unless the parties agree otherwise.
10. Liability
The Service Provider provides its services in accordance with the professional rules and the care that may be expected of it. It is not liable for the quality of the construction works, for the damage caused by the contractor, nor for those discrepancies which arise from the alteration of the plans without the involvement of the Service Provider.
The Information Products are general content of an educational nature; the application of what they contain to a given property is the own decision and responsibility of the Customer. The Service Provider accepts no liability for indirect damage or lost profit arising from the application of what is contained in the Information Product. The Service Provider is not liable for the temporary unavailability of the Website and of the online access resulting from maintenance or from a cause beyond its control; it remedies prolonged unavailability without delay.
The Service Provider bears its liability towards consumers in accordance with the mandatory provisions of the legislation; no provision of these GTC limits liability for a breach of contract caused intentionally, or one that harms human life, physical integrity or health.
11. Warranty for defects, product warranty
In the event of defective performance, the Customer may enforce a warranty claim for defects in accordance with the rules of the Ptk. and — in the case of digital content — of the 373/2021. (VI. 30.) Korm. rendelet (Government Decree 373/2021 (VI. 30.) on the detailed rules of contracts between a consumer and a business for the sale of goods, for the supply of digital content and for the provision of digital services): they may request repair or replacement, or a proportionate reduction in price, and as a last resort they may withdraw from the contract. In the case of a consumer contract, the warranty claim for defects may be enforced within two years of the performance. The communication of the defect shall take place without delay following its recognition; in the case of a consumer, a defect communicated within two months of the discovery of the defect is to be regarded as having been communicated without delay.
12. Complaint handling, enforcement of rights
The Customer may turn to the Service Provider with their complaint at the address hello@interiorvibe.hu, and the Service Provider gives a substantive reply to a written complaint within 30 days. In the event of the rejection of the complaint, the Consumer may turn to the following forums:
- Békéltető testület (conciliation board): the board having competence according to the place of residence of the Consumer or the registered office of the Service Provider. The one having competence according to the registered office of the Service Provider is: Pest Vármegyei Békéltető Testület (Pest County Conciliation Board) (1055 Budapest, Balassi Bálint utca 25. IV/2., pmbekelteto@pmkik.hu). The Service Provider is subject to an obligation of cooperation in the conciliation board procedure.
- Online dispute resolution: the online dispute resolution platform of the European Commission: https://ec.europa.eu/consumers/odr
- Consumer protection authority: the vármegyei kormányhivatal (county government office) having competence according to the place of residence.
- Court: the Customer may also enforce their claim in civil proceedings.
13. Data processing
The information relating to the processing of personal data is available on the Privacy Policy page.
14. Final provisions
In questions not regulated in these GTC, Hungarian law is governing, in particular the provisions of the Polgári Törvénykönyvről szóló 2013. évi V. törvény (Act V of 2013 on the Civil Code), of the elektronikus kereskedelmi szolgáltatásokról szóló 2001. évi CVIII. törvény (Act CVIII of 2001 on Electronic Commerce Services), of the 45/2014. (II. 26.) Korm. rendelet and of the 373/2021. (VI. 30.) Korm. rendelet.
The Service Provider is entitled to amend these GTC unilaterally; the amendment enters into force upon publication on the Website, and is to be applied to the contracts concluded following its entry into force. The GTC in force at the time of their conclusion apply to contracts already concluded.
